eScooters, or electric scooters, are a lightweight electric powered vehicles that are used in many parts of the world as a ‘last mile’ commuting transport option, and as a tourism transport option.
Two eScooter hire-and-ride operators have been approved to operate in Hobart under a 12-month trial – Beam (purple) and Neuron (orange).
Following this trial, there have been a number of reports about inconsiderate and unsafe use. A incorrectly parked scooter which blocks a footpath creates a dangerous hazard for those navigating the city who live with with low vision or who use a Guide Dog. There have also been a number of incidents of eScooter riders going too fast, and too close to pedestrians.
As a result of this, we have been working with the City of Hobart to create some educational videos about eScooter safety. We hope that they will be useful, and help remind eScooter users to be more conscious of other footpath users. Let’s share the space!
While the focus of these videos is on those with low vision, we hope the message extends to the consideration of all footpath users, especially those who benefit from some extra space and care such as the elderly, people using mobility aids, someone pushing a pram.
How to report an eScooter issue
You can report eScooter issues directly to the operators. These messages are monitored 24 hours a day, and the operators will act quickly on your feedback.
The operators are also required to report all community concerns and messages to the City of Hobart monthly.
Beam (purple)
Phone – 03 7302 8265
Website – ridebeam.com/help (link opens in new window)
Email – hobart@ridebeam.com
Neuron (orange)
Phone – 03 6163 9791
Website – rideneuron.com (link opens in new window)
Email – hobartsupport@neuron.sg
How to get support
Please complete the form below to make an initial enquiry about the low vision services and support we can provide. Our Client Experience Team will contact you to discuss your individual needs both now and into the future.